Terms of Service

Welcome to Clarivelle Divine Gallery's online store! By shopping with us, you agree to the following terms and conditions, designed to ensure a safe, respectful, and enjoyable experience for all customers. Please read these terms carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing or using our website, you acknowledge and accept these Terms of Service. If you do not agree to these terms, please refrain from using our site.

2. Account and Order Information

  • All information you provide must be accurate and current. You are responsible for ensuring your contact, address, and payment details are up to date.
  • We reserve the right to decline or cancel orders for any reason, including suspected fraud or product unavailability.

3. Product Availability & Pricing

  • All products and prices are subject to change without notice. We strive to keep our listings accurate, but some items may become unavailable or experience price adjustments.
  • In the event of a pricing error or stock issue, we will contact you to confirm before fulfilling your order.

4. Payment & Billing

  • We accept payments via GCash, Maya, Visa/Mastercard, and Cash on Delivery (for eligible locations).
  • Orders must be paid in full within the specified timeframe, typically 24 hours after confirmation, to secure your reservation.
  • Unpaid orders may be automatically cancelled to prioritize other customers.

5. Delivery & Shipping

  • We deliver within Metro Manila and selected areas in the Philippines using reliable courier partners.
  • Delivery fees and timelines will be communicated at checkout and in your confirmation message.
  • Customers are responsible for providing accurate delivery details to avoid delays or failed shipments.

6. Returns & Refunds

Our returns and refunds are governed by our Refund Policy. Please refer to that page for details on eligibility and procedures.

7. Customer Conduct

  • We expect all visitors and customers to act with courtesy and respect toward our staff and other users.
  • Any use of the website for unlawful, abusive, or fraudulent activity is strictly prohibited.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Clarivelle Divine Gallery or its partners. Unauthorized use or reproduction is not permitted.

9. Privacy

We value your privacy. Please review our Privacy Policy to understand how we manage your personal information.

10. Amendments

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of our website after updates means you accept the revised terms.

11. Contact Us

Thank you for choosing Clarivelle Divine Gallery. We are grateful for your trust and support.